Joe was very helpful on the phone, answered all my questions and gave me a great price for duct cleaning. This is our first home and so we are not very knowledgeable about duct cleaning but we can tell after speaking to so many different companies, who we wanted to go with. Joe made things easily to understand, didn't try to sell me on numerous credentials, or how terrible other companies are. What he said made sense and his price was good. Wil came on time, explained the process, set up camera for us to see what was happening, offered suggestions on other things to be aware of (really appreciated that!), and went to work. I could smell the scent of the solution used for the duct cleaning afterwards! We highly recommend this company. Wil made our first experience with duct cleaning enjoyable. Thank you for GREAT SERVICE! We have already recommended them to friends and will continue to do so. See you in a few years!

Company Response:

Thanks Liz!Im glad you guys are happy with our service! Id love you see you guys in a few years again..Thanks so much and good luck with your new home..Joe

Great Experience! They were prompt, very proffesional and friendly. They explained everything that was being done and even had a camera so I could actually watch my ducts being cleaned. Great job, great customer service. Would highly reccomend this company.

Company Response:

Thanks Jessica! For the review and your trust. Also im glad you got a kick out of the camera thingy. It work wonders on skeptics and removes the guess work whether we are doing what we are supposed to be doing. We also have a awesome robotic system but its quite large and its usually for commercial industrial applications.. Anyways thanks again,should you need us or have questions please call anytime..Our number is on your furnace..joe

Great experience using Dial One to clean out my ducts. Will called ahead and showed up early, explained the work and got it done. From the way he talked about his work it sounds like workers are treated well by the company which in turn leads to them taking pride in doing their job well. Very professional, would refer them to anyone.

Company Response:

Leo,Thank you so much for your business and for taking the time to review us! Should you ever need us please call me anytime..Hope to see you again in 3-5 years..Joe

professional service! the furnace is loud when we moved in. Dial one help us balance the motor of our furnace and now the furnace is not noisy. during the three hours service window, I feel dial one is very professional!

Company Response:

Jason, Thanks for the review.Im glad your happy with our service and we were able to fix that pisky fan noise..Congrats on your new home and we hope to see you in 3 years..Joe

Dial One, arrived on time spent approximately 2.5hr to clean my 3200 sq ft home, they explained what they were doing and showed me how much dirt and debris was in my duct, they cleaned the furnace and dryer vent as well , they even went and cleaned my basement floor which is unfinished. Overall very happy with the service would certainly use them again. Thanks Dial one.

Company Response:

Thank-you! For the business and review..Should you ever have any concerns call us anytime..Joe

I chose Dial One because of all the positive reviews and when I contacted them for a quote Joe got back to me very promptly and included details and the price seemed reasonable. Will showed up at the appointed time, explained the process, and did the job. I would use them again and recommend to anyone else.

Company Response:

Thank you Liz for taking the time to write and review us and also congrats on the your new home.Should you ever need us or have any questions call us anytime. Joe

After a renovation, we were told to have our ducts cleaned. After reading the great reviews on HomeStar, we decided to use Dial One. Josh came over and explained the process to us, was very professional and friendly and showed us the amount of debris in the vents. We were very happy with their service. I would highly recommend this company to friends and family.

Company Response:

Thank-you! Its nice to feel appreciated for what we do and get noticed.We work extremely hard to maintain a level of service and quality far above 90% of the other duct cleaners in the GTA. I have been in the duct cleaning business for 15 years and officially owned my own for 10 years and It gets harder every year. I promise you and any new or previous clients i will continually improve our methods,equipment and service and we'll get better every time.. Thank you for your trust and business,we hope to see you in a few years..Joe

Will came to my new home and did an amazing job. He took his time answered all my questions, I have recommended him and Dialone to my family and friends because of their superior work.

Company Response:

Leor Thanks for the review! Means the world for a small business. I'm extremely glad your happy with our work and service.Your referrals will be greatly appreciated and valued. See you in a few years..Joe

I had a contact in the professional restoration business who first recommended Dial One a few years ago for my home air duct cleaning needs. Based on that I used Dial One and was very happy with the service. It had been a few years since we had the ducts cleaned so I did not hesitate to call them again to give them the repeat business. Very professional and reasonably priced for the work!

Company Response:

Thanks Sean! We appreciate your business and review on homestars. Should anything ever come up please don't hesitate just call.. Also remember duct cleanings should last 3-5 years not 7..LOL Thanks again! Joe