We had Delta put an A/C into our previous home and were very happy to have them perform the furnace and A/C inspection for our new house. Our house inspector had found some unusual corrosion, which prompted the more detailed inspection by Delta. They found that there were a number of problems due to poor maintenance by the previous owners - bad enough that we had 49 days to fix it before Union Gas cut us off for safety reasons. The necessary replacement part was covered under warranty, but both Delta and our house inspector suggested we consider complete replacement given the poor state of the furnace. Scott Padfield, who we knew from our A/C purchase, explained very clearly what our options were with no pressure at all. He helped us hone-in on the right choice for us and got it installed within a week. The actual install was extremely professional and *clean*. The installers, Scott Petigrew and Jason, did an excellent job - they managed to make a furnace have that "shiny new" feeling. Scott Padfield came back a few days later to inspect the quality of the installation and to give us some tips on how to get the best experience out of it (there were helpful features we didn't know about). Though an unexpected furnace purchase isn't what anyone hopes for, Delta made it an extremely positive experience. We will definitely continue to rely on them for their professionalism and expertise.

Company Response:

Thank you very much for sending in your personal message and your kind words for the install team and Scott. I will pass them on. Thank you again and as you know if you there is anything we can do for you in the future don’t hesitate to call.

Rachael was awesome. Very knowledgeable and detail oriented. She responded to all questions promptly and the installers were done even earlier than planned and left everything clean. Rachael came out immediately to make adjustments to make the the furnace run as efficiently a d quietly as possible.

Company Response:

Thank you very much for your review. I will pass them along to the sales and install teams.

Just bought the house and needed to replace an old monster-furnace, preferably before actually moving in. Delta Air came out to the site and helped coming up with a plan to considerably reduce the footprint of the heating/cooling system. Sales process was fair and straight forward with good/better/best options. Install was impeccable, fast and tidy. One little misunderstanding about placing a return was immediately corrected. Everything was explained beforehand and no question stayed unanswered. Maybe not the cheapest, but the service and quality of work are worth every penny.

Company Response:

Thank you Sir for the great review. It was a pleasure working with you. If there is anything else we can help you with please let us know

Hello Scott I just want to take this opportunity to let you know that I am very pleased with the boiler installation. In fact, I am extremely happy with the whole process, right from your visit to the final clean up. The installers did an exceptional job and it is photo worthy. I liked the fact that Kevin came in explained the installation and asked me if I had any questions and then assured me that I would receive a great job....and I did! I really only had a chance to talk to Chris ( I think the senior tradesman) and was impressed by his knowledge and his(and the other installers) workmanship. Being a fussy tradesman myself, it was a pleasure to see this job done the way I like things done. I think this Viessman boiler will give me many years of problem free service I will definitely contact you in the future when I want to change the old oil furnace in one other single rental property as well as a forced air gas furnace in my other triplex(it’s going on 15 years old now). I will also feel comfortable recommending Delta Air systems to my customers and others. Thanks again! Sincerely, Mark

Company Response:

Thanks Mark for your kind words I will pass them along to the Sales and Install teams. And we look forward to working with you in the future.

We've bought and installed the new furnace and air conditioner with Delta Air Systems in May. Great job - from sales (thanks Scott!) explaining our options to the installation and doing the paperwork for rebates. No mess, everything is tidy. Everything is working as expected.

Company Response:

Thank you for you comments I will pass them along to the Team members

SALES: Scott was very knowledgeable and answered all our questions. He recommended our units and we are completely satisfied. WAIT PERIOD TO INSTALL: Only a week and a half which surprised us considering that we signed the contract during the humid heat wave. SERVICE: Exemplary, clean and professional installation by Dale & Jason. We are very pleased with the Delta Air Systems and highly recommend them.

Company Response:

Thank you for your posting in Homestars. I will pass on your review to all the Delta team that helped you.

Scott in Sales took a great deal of time explaining different options for us to consider. He was very pleasant to work with and was concerned that we get the best system for our needs. At no time did we feel pressured to buy. Scott and Cody (the installers) were very professional in the installation. They were responsive to any questions we had. They cleaned up both inside and outside. They completed the job in the time frame quoted, despite the heat wave they were working in. The products we selected were eligible for rebates from both the government and the manufacturer. Delta staff were very helpful in completing the necessary forms and e-links for us.

Company Response:

Thank you very much for your review. I will pass you comments on to the Team Members

We had a new furnace and air conditioner installed mid June 2012 by Delta airsystems Waterloo and were very impressed with the professionalism shown by both the sales rep.Scott Padfield and the two installers Scott and Chris. To-day,it is extremely difficult to find a company of this calibre and would highly recommend them. Ron and Mary.

Company Response:

thanks for your message I will pass it on to Scott and the install crew. and thanks for choosing Delta