Category :
Heating & Air Conditioning
Address:
595 Colby Dr, Unit 2 Kitchener-Waterloo , ON N2V1A1
Owner/Manager:
Kelvin Wood
Hours:
Monday to Friday 8 to 4

Delta Air Systems

Company Profile

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has...

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Servicing:

Kitchener,Waterloo,Cambridge,Guelph,Ayr, Stratford,Elmira, New Hamburg

Reviews for Delta Air Systems

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10

I was very impressed with our furnace replacement and AC install from Delta. Scott was absolutely excellent in providing his quote as he made sure we were very well educated in something we had little experience in. Once the day came for the install, Chris and his team were very professional and I was impressed that they were able to run the AC pipe from the side of the house to the furnace room without any damage in the ceiling. (Other quote mentioned that they have to cut holes in the ceiling to do the same work.) the install was quick and cleanup was well done. Highly recommended!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$6,800.00
Company Response:
Thanks very much for choosing Delta and sending us this testimonial. I will pass on your comments to Scott and the install team.

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10

Delta is a very professional outfit. Scott, the estimator, did a full heat gain/loss calculation using the architect's drawings, and answered my many questions courteously and promptly. Dale, the installer did a very thorough, neat and efficient job; fixed the substandard piping, venting and ductwork of numerous prior contractors (my house is 60 years old); and provided several 'extras' to help future maintainability. Delta installed equipment with top efficiency and comfort performance at a price competitive with some competitors' "standard issue" units. I would recommend them to any homeowner.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$14,000.00
Company Response:
Thank you Daniel for your review. I will pass it on to both Scott and Dale. I thanks again for choosing Delta

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10

The salesmen from Delta Air Systems, Scott Padfield, came to our house and really spent the time to answer all my concerns and find out the air solution that would be best suited for us. Unlike some competitors that were trying to coerce me in one direction or another, Scott took the time to educate me and left me option. I decided, for instance, not to purchase a new air conditioning system at this time, leaving some cash flow for other renovations around the house. Scott also suggested further repairs one could do eventually. I will definitely work with him in the future. The installer that came over was Dale Chambers. He was helped by Jason. Dale and Jason did a very good job and left my basement very clean. When Dale hit a snag with the original plan, he quickly arranged for Scott to present me with options. He also gave me his own opinion (very valuable given his years of expertise in installation) and told me not to rush in making a decision. Overall, a very pleasant experience.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,500.00
Any advice to offer fellow homeowners facing a similar project?
Get many quotes and ask questions. The salespeople should be able to educate you.
Company Response:
Thank you for you review on Homestars. I will pass them along to Scott, Dale and Jason. And again thank you for choosing Delta Air Systems.

Avatar
10

We were very pleased with Delta Air Systems. They wre able to give us friendly and outstanding service. Charles Semple was very helpful in selcting our system, and Christine Watkins was organized in helping me fill out my required paperwork. Not to forget the installer and the plumber for the units were very respectful and courteous. We will highly recommend Delta air systems to future friends and family.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$9,100.00
Company Response:
Thank you very much for choosing Delta to supply and install your equipment. I will pass along your comments to Charles, Christine and the installation crew. Any again thanks for choosing Delta

Avatar
10

Delta staff and trades people were very professional. Ryan inspected our furnace and suggested we have the furnace coil cleaned while he was already at our home. This avoided the extra cost of a second service call. On the morning the furnace was installed Rachel (Delta Customer Service) called ahead of her arrival to ask if we wanted a coffee. She arrived a few minutes later with coffee for furnace installers Shawn and Brian. Shawn and Brian explained every step of their work, they worked clean and quietly. Everyone involved phoned before arriving at our home. Everything was in writing, estimates adhered to, they handled all paperwork, and repaired the wall where the old thermostat was removed. Rachel returned to our home the following week for a follow-up to see if we had any questions about the work Delta had completed. My husband and I are pleased to recommend Delta Air Systems very highly.

1 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,300.00
Company Response:
Thank you for writing this great review on Home Stars. I'll pass it along to Rachael and the install team.

Avatar
10

We recently had to replace our furnace, and decided to also get a new Central Air conditioner, as it was 26yrs old and also had issues. After looking at various contractors, we went with Delta Air Systems. From initial consultation to ensure correct hardware sizing, through to the final installation, we were more than pleased with the professionalism exhibited throughout the process. The installers were experienced and their attention to detail was appreciated. No short cuts from the crew we got. As it turned out, our daughter and her husband subsequently discovered they also required furnace / AC replacement. We had no hesitation in recommending Delta. My son-in-law got various quotes, checking out various contractors, etc. In the end they also went with Delta Air Systems, due to their cost competitiveness and professional, yet friendly manner.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.00
Company Response:
Thank you for choosing Delta Air Systems and referring your son-in-law to us as well. I will pass your comments on to Rachel and the install department. And if we can help you or any other members of your family in the future please don't hesitate to call.

Avatar
10

Recently, my neighbour and I decided to jointly contact various vendors regarding quotes for replacement of the 25-year-old furnace and AC systems in our respective townhouse units. After considerable research, in searching for a quality, affordable, local company that would sell and install the new systems, we narrowed down our search to a handful of companies. Delta Air Systems was one of them. After brining each of them in to provide a quote and get a sense of who they were and what kind of business they run, we were left with a good feeling about Delta and Scott Padfield, the sales representative they sent in to speak with us. Scott assured us that they were the most trustworthy, reliable, and professional provider in the area. Many other providers we spoke with did not meet this high standard that Scott set for himself and Delta. They told us that they would stand by everything they did, and we believed them. They did not disappoint. Scott and my main installers, Brian and Shawn, were very positive and friendly. They were completely professional and down to earth – in general, just really great people. They were phenomenal houseguests as well. They respected our homes by laying down sheets to protect the floors, and even offered to keep their footwear at the door without being asked. They also cleaned up after themselves and left my home spotless. My install took almost two days, and I can honestly say that I enjoyed their company. Brian and Shawn were quick to explain things and answered questions to my complete satisfaction. Scott stopped by both days to ensure things were going as planned. My installation was a more difficult one than typical but that did not hinder these amazing individuals. I give Delta Air Systems and its employees my highest commendation, and will recommend them to absolutely everyone. - Heike K. and Cindy F.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.00
Company Response:
Thank you for your positive feedback. I will pass them along to our staff. And thank you for choosing Delta Air Systems

Avatar
10

So we needed a new furnace and air conditioner so I set about to get three quotes from local companies. Delta Air Systems was by far the most professional with a complete mobile office. I was also impressed by the quality of the sales visit as Charles, the sales person who took the time to ask us questions that are pertinent to a home air/cooling system and to right size both products so we weren't under or over buying. When buying these systems the install is almost more important that than products and we were satisfied that the installation crew were experienced and knowledgeable craftsmen. This was a point that was emphasized during our conversation with Charles and which was skipped by the other two vendors. With the other two quotes I felt like each company were more like marketing specialists rather than being a service orientated, installation specialists. The install was efficient and flawless. All custom work and they even bricked in the old furnace outlet for us. I can only say we are immensely pleased with the quality of service and the Lennox products we purchased. I highly recommend this company for heating/cooling installation. You won't be disappointed.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$10,000.00
Company Response:
Thank you for your discription of your great experience with Delta Air Systems. I will pass them on to Charles and the Install Team

Avatar
10

We recently had our 1986 furnace replaced with a modulating Lennox. We also installed an HRV system. It is very rare today to find a company that does a fantastic job right from the Sales process to the Installation. Scott was our salesperson and he was very knowledgeable, very thorough in answering our questions and covered all the important details. The installation crew (Brian and John) were very clean, on time (extremely rare today!!), professional, courteous and did a TOP notch job installing our furnace and HRV system. We would highly recommend Delta - kudos to the entire team at Delta!!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.00
Company Response:
Thank you for your comments. I will pass them along to Scott and the Install Team.

Avatar
10

We mostly appreciated the quick response to our request for an estimate and for answering the many questions that we had. Delta provided a very timely install schedule from original estimate to install that suited our schedule. The installers were clean, professional and reassuring. Thank you

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,000.00
Company Response:
Thank you for your testimonial, I will pass it on to the Install Team

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

Company Profile

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.

Products & Services

Products
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
Services
Install, service, maintenance plans
Brands
Lennox, Trane, Vanee, ThermoDain, Daiken, Town & Country Fireplaces, Cozy Fireplaces, Montigo Fireplaces
Specialties
Residential Heating, Cooling,Filtration and Ventilation

Credentials & Financial Information

YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT PROVIDED
Yes
WARRANTY TERMS
Full Factory warranty

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