Category :
Carpet & Rug Retailers
Address:
1999 Danforth Ave. Toronto , ON M4C1J7
Owner/Manager:
Carpet Connection
Hours:
M-F 9:30AM-8:00PM, Sat 9:30AM-6:00PM AND AFTER HRS & SUNDAYS BY APPT.ONLY

Danforth Carpet Connection

Company Profile

wall to wall carpeting, Flooring, Floor coverings, Solid wood, Engineered hardwood, Laminate, Cork flooring, Carpet, Broadloom, Floors, Vinyl flooring, Vinyl tile, Linoleum, Marmoleum, Eco-friendly flooring, Hardwood flooring, Bamboo flooring, Rubber flooring, Oriental Area Rugs, Quality Area Rugs, Custom Area Rugs, Carpet Tiles, Porcelain, Marble & Natural Stone
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

more...
Servicing:

East york, Beaches, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, downtown, Unionville, Vaughan, Woodbridge, GTA and surrounding area

Reviews for Danforth Carpet Connection

Avatar
10

CARPET WAS DANGEROUS BEFORE-DISINTEGRATING- MET TONY WHO HAS BEEN VERY HELPFUL AND PROFESSIONAL. IT IS NICE TO HAVE TRUSTWORTHY PERSON TO PERSON BUSINESS- RATHER THAN THE RUN-OF-THE-MILL IMPERSONAL BUSINESS OF TODAY.TONY CAME TO CHECK ON THE INSTALLATION AFTERWARDS.THE INSTALLER WAS PUNCTUAL AND VERY FAST AND WORKED IN DIFFICULT SITUATION i.e NOT MUCH SPACE. I AM VERY SATISFIED THAT ALL MY REQUIREMENTS WERE MET . I WILL DEFINITELY GO TO DANFORTH CARPET FOR MY OTHER FLOORING NEEDS IN THE FUTURE.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$875.00
Company Response:
Hi Catherine, Wow! Thank you so much for the review. It has been our pleasure to work with you. You are such a nice & kind lady! Thank you for choosing our company, we are glad to hear you are happy! Hope to see you again in the future. best of luck.TONY

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9

We were looking for an environmentally friendly carpet to have installed as a runner on our main staircase. Tony found the carpet we needed and arranged for the installation. There were a couple of small delays, but the work was completed in a timely manner and looks great. Our male dog and our toddler thank him very much as they are more confident when descending the stairs now.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$1,000.00
Company Response:
Hi David, Thank you for the review! It was our pleasure to help you out. Very nice meeting you. We look forward to seeing you again. Best of luck.Tony

Avatar
10

I needed to finish my basement floor and remove of ruined carpet. This was done quickly and well and looks good. They also carpeted the stairs which was Well Done . The finished Engineered Hardwood Floor and Edges looks EXCELLENT. The Job was very professional and done on-time and reliably.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,500.00
Company Response:
Hi Don, Thank you for your kind review! We are so thrilled to hear how happy you were with our service. If you ever need our help again, you know where to find us! We wish you the best of luck! TONY

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10

Great carpet selection and best customer service in the city! I am a repeated customer and Tony always makes sure all of our projects are installed ON-TIME and with no surprises.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,500.00
Company Response:
Hi Tania, Thank you for your review! It has been a pleasure to do business with a client like you! We hope you are finally settling into your beautiful new place. Hope to see you again in the future. TONY

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10

Tony,is attentive, with a quality of customer service rearly seen in other sales personal. i.e(custom carpeting). His products are top quality. He breathes satisfaction. Thank for your service Kitchen, Porch , Hallway carpeting

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$232.00
Company Response:
Hi sue, it was a pleasure meeting you. Thanks again for the opportunity and the review. Kind regards. TONY

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1

I chose this company to support a local business, and as someone who usually screens pretty carefully I didn't do the leg work before hiring Tony to install carpet. From the start I got the sense that I was receiving good customer service, as Tony suggested that he bring the samples right to my home. Makes sense. Problem is things got pushy and before he left we had handed over a 75% deposit on the work without interviewing anyone else. My bad. The design that was recommended for the carpet runner looked terrible once I saw the piece that was cut on the landing. (All during the installation Tony likes to talk your ear off BTW, I had to make sure I was keeping an eye on the installation). Fortunately I caught it and asked them to fix it, for which a) we were blamed for the mistake and b) we were charged extra to fix it. Unbelievable. After I paid him to get them out of the house (never again) I sent photos of the install to a reputable carpet company with info on the brand of carpet and was told that it shouldn't be used on staircases because the staples will show. So we were sold poor quality materials for the job. Do not hire.

2 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$1,000.00
Company Response:
Paula we regret for not having been able to meet your expectations for the installation. Our process for selection has for the most part worked great for our customers, but in light of your dissatisfaction we have made some change. As per the information being given to you by another company I would have to disagree. Its sad that another company would so easily put another companies reputation under the bus all for the sake of a possible job. We respect your feedback on the work we did and have taken what we feel necessary to heart with the hopes of bettering ourselves for the future.

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10

It was remarkable work when I came to my house I was surprised to see the job was finished it was our first time we did any thing with our floor great work tony

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$600.00
Company Response:
Hi Jon, We appreciate the great review. We are happy to hear you were thrilled with our work! It has been a pleasure to meet you and help you out in the time of need. Hope to see you again in the future. Tony

Avatar
4.3

Met with Tony. Gave him the cash up front (mistake #1) but he did show up on time and with a crew. They put vinyl in our kitchen, dining room and bathroom but none of the patterns matched. They also carpeted the stairs, basement and bedroom and did a great job there. BUT.. some items did go 'missing' from our house while the contractors were downstairs. I can't put the blame on tony but I believe that someone from his crew may have stolen from us.

2 of 2 people found this review helpful.
Helpful? Yes No
Company Response:
Thank you for your review we appreciate all the feedback from customers and use it to better our service and processes. We are happy you loved your new flooring, we tried our very best to make the selection process as easy as possible. As per your other concerns we are saddened by what was obviously a serious misunderstanding and have taken precautions to avoid further problems like this in the future. Kindest Regards Tony (Owner & Operator)

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

Company Profile

wall to wall carpeting, Flooring, Floor coverings, Solid wood, Engineered hardwood, Laminate, Cork flooring, Carpet, Broadloom, Floors, Vinyl flooring, Vinyl tile, Linoleum, Marmoleum, Eco-friendly flooring, Hardwood flooring, Bamboo flooring, Rubber flooring, Oriental Area Rugs, Quality Area Rugs, Custom Area Rugs, Carpet Tiles, Porcelain, Marble & Natural Stone
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Products & Services

Products
wall to wall carpeting/ Hardwood / Laminate / Custom Area Rugs/ Vinyl sheet & Tile/ Linoleum/ Marmoleum/ ceramic, Porcelain ,Stone, Marble & granite tiles
Services
wall to wall installation for your whole house,stairs, custom design floors, custom Area rugs, Carpet binding
Brands
kraus-Shaw-Armstrong-karndean-Mirage-Forbo eco-friendly flooring- Tarkett/ Amtico/monticello/ Torlys/ Mercier/ Kentwood/ Bruce/ Satin Finish/ Coronet/ Vintage/ Beaulieu
Styles
A complete flooring solution with free shop at home service
Specialties
custom design floor installation, custom area rugs, custom hardwood stair & custom stair runner

Credentials & Financial Information

YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
No
WRITTEN CONTRACT PROVIDED
Yes
WARRANTY TERMS
25-Year Manufacturer's Warranty-flooring

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