Custom Maids

Rating: 4.4 out of 5

Custom Maids reviews (78)

  • Review from Adam Robles
    Rating: 5 out of 5
    Review left on 30 Jan 2023

    Great cleaning service!

    It was an incredible experience to work with Custom Maids. I had the pleasure of working with Tetiana. She was detailed oriented and thorough when cleaning our condo. I definitely loved the service and will use Custom Maids again on a continuous basis. Highly recommend to anyone looking for cleaning service in the GTA.

    Answer from pro:

    Dear Adam in Kitchener, Thank you very much for taking time out to review Custom Maids on HomeStars! We are very grateful and we so appreciate your willingness to tell others about your experience with our company and with Tetiana! Thank you so much! Angela and all of us here at CUSTOM MAIDS

    Reply created 31 Jan 2023
  • Review from Customer of Custom Maids
    Rating: 5 out of 5
    Review left on 28 Oct 2022

    Reliable, excellent service

    We periodically hire a person from Custom Maids to help with our large home. The staff are exceptionally thorough, friendly and hardworking. They are also punctual and reliable. I wouldnt think of switching and I highly recommend.

    Answer from pro:

    Dear Private User: Thank you for your generous review of our services, we truly appreciate your patronage and kind words very much. From Angela and everyone at Custom Maids Toronto.

    Reply created 31 Oct 2022
  • Review from William Pappelbaum
    Rating: 5 out of 5
    Review left on 12 Oct 2022

    General House Cleaning

    Our experience with Custom maids was very positive. Oksana came to clean our apartment and we were extremely pleased with the results. She was pleasant and professional. Our apartment was cleaned to our satisfaction and our faucets and sinks were spotless. We are going to continue to use this service.

    Answer from pro:

    Dear Mr. William: Thank you for your feedback! It's reviews like yours that really inspire us and our cleaners to keep innovating our routines and putting smiles on your faces, because who DOESN'T love stepping into a sparkling clean house?! We will be sure to pass your motivational words on to Oksana! Thank you for continuing to support our local business! Kind regards, from all of us at Custom Maids!

    Reply created 13 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2022

    Excellent cleaning!

    I usually do my own cleaning but I like to have someone come into my home from Custom Maids a few times a year to help clean things which perhaps I've overlooked. I have always been pleased with the job done by any of their staff. The cleaners always arrive on time, follow my directions well, make suggestions when necessary and they have always been careful (I have a lot of fragile items standing around). I can highly recommend Custom Maids and will continue to use them periodically to enhance the cleanliness of my home.

    Answer from pro:

    Dear Private User: We appreciate your kind words a great deal! Hyacinth will be so happy to know that you are so pleased with her efforts. Once again, thank you for your patronage, we so look forward to a long association. Angela & everyone at Custom Maids

    Reply created 15 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2022

    House Clean

    We were extremely happy with our recent clean with Custom Maids. Our cleaner was on time and friendly. She left a note at the end thanking us. The house looked so clean and it was so nice to come home to. The bathrooms were spotless. The booking process and payment was so easy and the reminders were great. Thank you so much!

    Answer from pro:

    Dear Deb: Thank you for such a sparkling review! And may we also say we really enjoy servicing your home as well! Sharon is looking forward to visiting and making sure that your place is as spic and span and as comfortable as possible for you! From all of us here at Custom Maids

    Reply created 26 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2022

    Cleaning Lady

    I had Gemma for 4 hours. She was a lovely lady. Very fast and efficient. She did a lovely job.

    Answer from pro:

    Dear Cat: Your shining review means so much to the company, and to our employee Gemma! Thank you so much! We’re glad you are so happy with the results of your last appointment! We look so forward to your next appointment on Saturday. From Stephanie and everyone at Custom Maids Toronto.

    Reply created 14 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2022

    Very reliable cleaning services

    Custom maids has been supplying cleaning services in my large annex home for several years. Their service is very reliable and they are responsive to any issues (for example - we have two friendly dogs and cleaners assigned to us must be dog friendly). I have recommended Custom Maids to several of my friends and have no hesitation in doing do

    Answer from pro:

    Greetings! Thank you so much for choosing Custom Maids! We believe fur babies are a part of the family as well and we love hearing that our staff was considerate to your loved ones. We understand it can be hard to find a company that will take into account some pets fear of vacuums and new humans, that’s why we have an animal friendly crew waiting to make life easier for you and your cuddle buddies. Warmest regards, from everyone at Custom Maids

    Reply created 13 Apr 2022
  • Review from Tyrone Hall
    Rating: 5 out of 5
    Review left on 28 Mar 2022

    Excellent Service

    I've called on custom maids for major seasonal cleaning for years, and I've never been disappointed. It's super convenient and highly dependable service at great price-point. The contactless option is great in these times, if you prefer that.

    Answer from pro:

    Dear Tyrone in Toronto: You just made our day with your great feedback! The next time your home needs a little TLC, we’ll be ready and waiting. Thanks again for taking the time to write such an amazing review!

    Reply created 28 Mar 2022
  • Review from Tham Banting
    Rating: 5 out of 5
    Review left on 29 Nov 2021

    Amazing!!!

    This is an amazing service, especially the cleaner .. she goes over and beyond and makes my place spelling nice and looking soo clean Its hard for me to clean certain things in my place especially being in a wheelchair so its hard to clean my bathroom. My cleaner cleans well, makes my bed and goes over and beyond!

    Answer from pro:

    Dear Tham in Toronto: We are over the moon! Thank you for your kind and generous review of our services. We strive to ensure that all of our clients feels the way that you do and your words have truly inspired us! Thank you for your continued support. We will pass on your praise to Lupe!

    Reply created 30 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2020

    House Cleaning

    We have used Custom Maid’s excellent cleaning service for at least the past three years. Our regular cleaning person - Toni - is quite simply Amazing!! (Always goes above and beyond expectations!) The Customer Service, and office staff, is also excellent, and always very professional. Mark Walker

    Answer from pro:

    Dear Mr Walker, Your kind words just made our day! Thanks for taking the time to share your thoughts with us. Here at Custom Maids, we pride ourselves in giving our clients the absolute best service with even more impressive results. Thanks again!

    Reply created 24 Dec 2020
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