Category :
Countertops
Address:
486 Evans Ave, Unit 10 Toronto , ON M8W 2T7

City Home Granite Depot Inc.

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Reviews for City Home Granite Depot Inc.

Show:

Nov 14, 2013, Brampton

10

I went with City Home Granite because they were an authorized Caesarstone dealer and they were well priced. I am a very cautious and educated consumer, hence why I may drive retailers a little crazy. But if I am going to spend thousands of dollars, I have to be sure I get what I want and what I paid for. Cathy was patient and helpful through my whole decision period and even after she had my business she continued to quickly answer all my inquiries, even about soap dispensers I was buying elsewhere. She advised against a higher backsplash but I insisted and I hate to say it but she was right. But the counter is still beautiful. The installers were great-even though they had to spend extra time cutting and levelling my cabinets until it was suitable-and they weren't grumpy about it. I appreciate that I can hardly see the seams in my white countertops. I had a great experience with this fabricator and I would highly recommend them.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$5,000.00

Nov 05, 2013, Old Toronto

10

We were referred by our neighbour to City HomeGranite. Our walls are off quite a bit and the installers Brian, Kris and Dennis took extra time to make the countertops to fit perfectly. It was such an pleasant experience in dealing with such professional and organized company. I would use their service again.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,700.00

Oct 31, 2013, Mississauga

1

I used City Home Granite Depot Inc. mainly because of the price point was very good. The person I dealt with was original helpful but when I noticed there was a chip in the quartz counter after installation Cathy became very argumentative and said I already gave her a good deal. I would have felt better about the job if she would have offered to inspect the job and compensated me for the mishap. Also, I chose the sink and half, but after the installation was done, I find that the sink is too close to the wall and makes for awkward washing of the dishes. As she is in the business she should have pointed this out before they cut the quartz for the sink.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$1,700.00

Oct 21, 2013, Old Toronto

10

City Home Granite installed quartz for our kitchen at a very very reasonable price compared with other granite places I contacted for quotes. As a very budget-conscious person, I realized that if I wanted quality that includes product, service, and support so I would need to spend a little more. Cindy gave me a quick response with straightforward pricing that falls within my budget. I went over to their showroom and I was impressed by the selection of quartz they have. The whole company is very well organized, and every thing is communicated along the way. The installers arrived on time as scheduled. The Installers did a great job and they were friendly, professional, and they CLEANED after themselves. . By the time they finished, my husband came home, and when he saw the kitchen, the first thing coming out of his mouth was “wow”. Our kitchen looks INCREDIBLE and the "seam" that everyone worries about so much, is barely visible unless you are looking for it. In conclusion, let these guys give you an estimate before you go with another shop. If you find a cheaper solution, you get what you pay for. City Home Granite was reasonable, and we are very happy with their service. I would definitely recommend them to my family and friends. Thanks for the wondeful job!!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,000.00

Oct 11, 2013, Old Toronto

10

I ordered "pre-fabricated" pieces, which is pre cut blocks that they try to match to the shape I needed. So I have 2 seams. It would have been more expensive if I got a custom piece with no seams. The colour/type is called Black Galaxy and I am very happy with my purchase (2007)

1 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,500.00

Sep 20, 2013, Etobicoke

2

Excellent customer service, wonderful staff, good workmanship, organized, punctual. However in the end a client wants to receive a product of quality that is none defective. I received my white quartz countertop with 3 major ink looking like marks in very visable location by the sink, they stand out like a sore thumb, everyone notices them, there is no way of covering it up because of the location and quartz cant be fixed. They said nothing can be done, and warrenty only covers stains/inperfections that are a dime size or bigger (yes you heard me right, dime size) I checked many companies warrenties and they are very similar. My advice is, you ask to see the actual stone prior to it being cut for you and check every single inch for any damage, stains, inconsistencies, especially if it is a solid colour quartz (Imprefections in colourful granite you cannot see) Do not (as most people do) pick your stone from a sample and companies will assure you that it will look like this with natural variences only. What I recieved is not a natural varience, the stone is defective due to a poor manufacturing process. I am very dissapointed that they delivered the product to my home, especially since I picked a more expensive stone to get highest quality, and paid one third more. I am very dissapionted, I did not expect that this kind of defective stone to be delivered to my home and no solution was offered to me by City Home Granite that could fix the problem and if not they should have offered to replace it. Instead I got "this is just the way it is". Very disappointed.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,150.00

Aug 31, 2013, Etobicoke

10

.We would like to express our deep appreciation to City Home Granite Depot for the excellent job done on the quartz countertops for our kitchen. They took extra time to make the seams are hidden and so tight they are unnoticeable. They did an outstanding job installing and did a great job cleaning up. The countertops turned out beautiful and really enhances the look. The team was professional, knowledgeable and friendly. We are extremely satisfied and highly recommend calling them for any countertop needs.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,500.00

Jul 23, 2013, Scarborough

10

I got their name from my contractor. They have big and nice showroom and price very competitively with excellent customer service and fast installation service. By far the most professional company have dealt with. I would like to say a big thanks to all the staffs at City Home Granite Depot for all their help and advice, my quartz countertop looks classy and elegant.

1 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,800.00

May 20, 2013, York

10

Cathy helped us find a beautiful granite to compliment our existing kitchen counter for our new breakfast bar. We had a tricky template and they cut it exactly as requested and had it ready right on time! Highly recommended! Cathy is terrific!

2 of 2 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$1,000.00

Feb 14, 2013, Old Toronto

10

I wanted to take a moment thank you guys for a job well done. Dennis, Paul and Joe just finished the installation and they look terrific. My wife and I could not be happier. They were very professional and courteous. Thanks you again!

1 of 1 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,500.00

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

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