Cervol Home Services

Rating: 4.5 out of 5

Cervol Home Services reviews (9)

  • Review from Henry B
    Rating: 5 out of 5
    Review left on 21 Dec 2020

    new furnace, duct cleaning, new ducts etc

    We were referred to CERVOL by a neighbour who has used this company for many years, and who expressed complete confidence and satisfaction with the services provided by Mario and Liz. We are extremely pleased with their knowledge and professionalism, quality of product and services provided and, most importantly, their strong commitment to customer satisfaction.

    Answer from pro:

    Hi Henry. Thank you so much for your 10 star review. It was a pleasure dealing with you and we hope to see you soon.

    Reply created 22 Dec 2020
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 2 Nov 2016

    Furnace and central air install

    I will never use this contractor in the future. Mario's service is well below average and attention to detail and customer service is seriously lacking. He took none of his garbage away , nor did he leave a cleaned up work area , inside or outside. He didn't cement the foundation block where he put a hole through for the new ac lines. Instead of putting a properly sized patio stone to accommodate the new and larger system ($5) he pushed gravel under the new unit to level it. Unbelievable. I asked him to come back to troubleshoot the furnace because it wasn't giving out the same heat as the older one , and he wanted to charge me a service call fee $119. I told him I would do a chargeback on visa unless he attended to my legitimate complaint. His response to this was that he was going to call the city of Toronto on me to challenge other work on the premises that he felt needed to be inspected. Again. Unbelievable. He received well over $10,000 from work at my home and yet he persisted in carrying out his business in this manner. A lawsuit against the general contractor on site is pending and Mario of Cervol is going to testify against me. Find someone else.

    Answer from pro:

    This installation was completed in April 2016 and Peter has now (November 2016) posted this review in response to a lawsuit from his General Contractor due to non payment. I was asked to support the other contractors' claim against Peter due to the many issues arising from this project. Some of the issues I had were directly related to plumbing; as Peter is the owner of Plumbers Direct, and installed the plumbing himself on this project. It was my understanding that he failed to follow the necessary building code, especially related to plumbing. Our installation for Peter was completed fully and to code, as per the scope of work in our agreement. I returned to Peter's home on May 10th 2016, AT NO COST, since Peter had concerns with the performance of the new furnace. The system was performing properly, as I explained to Peter multiple times that his new furnace, which is a multi-stage unit, functions differently than his old unit, which was a single-stage furnace. Peter's review is erroneous and misleading, and is not reflective of the level of professional service that Cervol provides to its customers.

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2016

    Duct Cleaning services

    We did a lot of searching and finally found this gem of a company. The guy Dave did a thorough cleaning and we are very impressed and would recommend this company to anyone looking for good quality service.

    Answer from pro:

    Hi Lalitha - Thank you for providing your positive feedback! We appreciate the time that you took to share your experience of our services with others on Homestars. We are dedicated to providing only the highest quality of service for our customers, and would be pleased to assist you with any other of our many HVAC related offerings. If we can be of any assistance, please do not hesitate to call us. Sincerely, Cervol Home Services.

    Reply created 12 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2011

    Replaced Furnace & Duct cleaning

    I got a few quotes to replace my 15 year old furnace, which was about to break down any moment. Out of which, Mario quotation was very reasonable. He patiently answered all my questions. As the space around the furnace was very tight, he even offered and moved the water heater a little bit. Now I have enough space to access both the furnace and water heater. I like the meticulous approach of Mario towards any task that he takes. He is very through and knowledgeable. His office staff took care of the paperwork for applying for the warranty and company rebate (assisted with the Government rebate too). I would definitely recommend him to all my friends.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2010

    duct and dryer vent cleaning

    I called several companies for duct cleaning and decided on getting cervol to do the job for my house. paul was on time, polite and very knowledgeable. He explained me about all of his information and kept me updated through-out the cleaning process. After finishing the job, he walked me through the whole house and ensured that everything was fine and that I was satisfied.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2010

    Heating, Cooling Solutions & Duct Cleaning

    53 McMurchy Avenue North In today’s competitive environment, where delivering superior service is a benchmark of one’s success, it is definitely a refreshing experience to find a sub trade that exemplifies these same qualities. Although our experience with Cervol Duct Cleaning Services Inc., a division of Cervol Service Group is still relatively new, we are pleased to say that it has been an extremely positive one. We currently outsource our construction cleaning and duct cleaning services to Cervol Service Group. They have shown Bayview Wellington Homes commitment, quality, and care when it came to the overall customer service and satisfaction. In closing, I am confident that Cervol Service Group will provide your company with the same high level of service that we at Bayview Wellington Homes have come to expect and to appreciate. Anthony Marson Vice President Construction, Bayview Wellington Homes
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2010

    Heating, Cooling Solutions & Duct Cleaning

    I have been the Superintendent for this building for the last 6 years, and during that time we have never had the heating, ventilation, and air-conditioning cleaned until most recently by Cervol Service Group Inc. The technicians were professional and courteous to all the tenants. I would have no difficulty referring them to others seeking similar services. Bob Bradley, Superintendent 53 McMurchy Avenue North
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2010

    Heating, Cooling Solutions & Duct Cleaning

    Over the last year we have used Cervol Service Group Inc. on several of our commercial properties, and I’m pleased to say that they have been very professional and their quality of work has been exceptional. They have shown to be flexible and price competitive.I can honestly recommend Cervol Service Group Inc. with complete confidence and know that they will measure up to your expectations. Bryan R. Charendoff Controller, Elbray Group of Companies
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2010

    Furnace and AC Installation

    I call few compaies to get estimate to replace my 20 years old Furnace and AC. After reviewing all the quotes I selected cervol for the job. The people at cervol were terrific...did a maticulous clean job and took the time to explain all the ins and outs of how the furnace and the AC works. Did not try to upsell me other products or services and came back for follow-up call. By looking at there professionalizm I recommend this company to every one.
Get in touch