I called CB Tree based on the positive reviews on Homestars. The price to trim my overgrown tree was slightly more expensive than others listed on homestars. The owner promised to do what I asked to trim down the tree. They arrived a few days later, was rude, made a big mess and never finished the job. Now I have to spend more money for someone else to fix it up properly. I will never use CB Tree ever again.

Company Response:

This review is totally untrue. I don't know who you are or why you've done this but I am speaking with the homeowners staff when the office reopens on Tuesday to have this review removed and I will have you charged criminally if possible, for posting this lie

A branch on our apple tree broke. and was hanging over the neighbour's shed. Called Craig who said he would come over the next day for a quote. Due to a recent storm, he arrived with his crew in tow. Quoted me a very fair price. He and his crew had the broken branch and other dead branches removed and the yard cleaned within the hour. They were efficient, professional and courteous. Very satisfied.

Very pleased with the work that was done as it happened to be bigger than expected and the cleanup was excellant certainly would recommend him to friends The price is certainly good and much better than most.

I had a tree that began to lean dangerously in a recent storm. I hired CB Tree Service to bring down the tree and remove the stump. Craig and his team worked in a dangerous environment to bring down a very large tree. I was a little concerned when he disappeared for 3 days but he did come back and brought down the tree. Craig said he would be back within the week to complete the job of removing the stump, and, based on that we ordered a new tree. After a week and no Craig, I called and left a message with some woman who said she would let Craig know. No reply. On my third call (May 4) Craig did reply telling me he had a big job, but, was done and would be there May 7, possibly May 6. May 6 came and went, no Craig. May 7 I stayed home from work; no Craig. Since then all calls have gone unanswered. Luckily I was able to contact another company and they are currently doing the removal, and at a better price. I could not recommend CB Tree; they may show up, they may not. What I don't understand is why a contractor would behave this way when there are sites like this that can expose their irresponsible behaviour.

Company Response:

Although we are grateful and appreciate every review we receive from our customers, I don't usually respond to reviews unless they are inaccurate, misleading or quite simply, not the truth. Your review is all of the above. The truth is,we removed a large 80 foot locust tree that had uprooted and which was leaning at a dangerous angle over yours and your neighbor's yard. In spite of the danger of the tree toppling while we were aloft,working within and under the tree, we were able to remove it safely without incurring damage to any property. We did this work timely and efficiently and you were impressed with the work and pleasantly surprised with the great price we gave you. So much so, that you proceeded to introduce us to your neighbors who have also engaged us to do their trees and have asked and received several truckloads of free wood chips for their gardens. Here is your original review: Tim Daciuk from Scarborough 2 | North York Location | Apr 29, 2013 10 "I had a tree that began to lean dangerously in a recent storm. Craig and his team worked in a dangerous environment to bring down a very large tree. His team worked quickly, and did a great job for a great price. I would recommend his services to anyone needing tree work." Thank you for the kind review Tim Now back to the response, As we were leaving, you asked us for an estimate to remove the remaining stump. We explained that we were still incredibly busy with other storm damage and that we would only be available to remove the stump after all the emergency work had been completed. You agreed and we left it at that. At no time were you promised a completion date by me or any of my staff, told to order trees ,asked to take time off work ,or any other such nonsense. Our stumper was under repair at the time and we were waiting for parts to fix it. We couldn't have done your stump or anyone else's until the repairs were completed. The truth is you began calling our office every day sometimes 7 times a day demanding we come immediately and do your stump. You were rude to our staff and harassed and upset them so badly they became nervous to answer the phone. I don't understand how you went from being so happy with us ,to publicly trying to discredit us over a stump removal that we never arranged. Did the other company put you up to it? All I can suggest is, the next time you want to plant a tree , you remove the old stump first ,before you have the new tree delivered. Then perhaps you won't be so spiteful and try to blame innocent people for your planning mistakes. I'll leave it to the public to decide who is guilty of irresponsible behavior. There are over a hundred customers on my site and also a few of your own neighbors who know the truth. Shame on you.

Craig responded in person to our phone call on a late Friday evening after a storm. He visited and gave estimate following morning. He and his team took care of the problem and also cleared a lot dead wood and other offending branches. They cut up the branch to use as firewood and cleaned up thoroughly. We were very happy with the job very well done.

My mom and my brother were amazed by Craig's efficiency, skills, and professionalism. They were most impressed by the thoroughness of his cleanup job. Craig also helped us re-right a few Juniper trees that were split open or blown to a slanted position by the ice and snow storm late February 2013. His price was very reasonable. Excellent service, Criag! Thank you!!

A big brnach fell on our roof during a recent winter storm - it was a busy time for Craig but he came the same day to take care of that and returned a few days later to prune some other trees. Fast, knowledgeable, hellful and a fair price Would use Craig again and recommend to others

Called Craig who came and provided a quote to remove a tree. He removed my tree in a reasonable time, tidied up clean, and left all the parts on the curb where they disappeared after a few hours.

Last winter my nextdoor's tree fell on my property and damaged my house. My neighbour refused to take care of it and insurance was damn busy as it happened to lot of places that day. I called Craig searching online and not only he reached well on time but finished his job very fast. He charged me very reasonable and I can refer him anyone in need.

Craig and his team did a great job! We had three Manitoba Maples, two needed to be cut down and the other required a trim. Two of the trees were over seven stories high, with a large crown over two adjacent downtown properties. CB Tree did the job in a January thaw under short notice and an impending deadline. They were very professional and conscientious with their work. Watching them work it was clear they are experts knowing exactly what angle and rigging is required to cut such large trees in a crowded neighborhood. They followed all the safety requirements which also made us confident in their work. Once they were done, they cleaned up everything not a twig was left behind.