Had a situation where one of our bedroom windows was shattered by a baseball and we needed fixed as soon as possible as the weather was calling for rain the next couple days. Casa Bella did a professional job in fixing the windows in time and in a serviceable manner! Thanks so much guys :)

In one word...OUTSTANDING! Excellent Customer Service with great attention to detail. And they were sensitive to my tight budget. A classic text book example of how any successful company should function from the initial call, to Sales, Installation and follow up. A personal thank you to Derek in Sales and also to Ray, Richardo and Devin.

I would definately recommend Casa Bella Windows for any type of windows. They came recommended by family and exceeded our expectations with the job that was done. The service was professional and fast. The installers did a fantastic job and were friendly, going the extra mile to explain the process and get the job right!

Company Response:

Hi Rob, Thanks so much for the positive feedback. We pride ourselves on delivering a positive customer experience and are glad that we didn't let you down. Know anyone else that may need quality windows and/or doors? You could receive a $50 gift card redeemable at over 200 restaurants and retailers for each referral. Stay tuned for details.

From start to finish, the whole process was seamless. The service we received from Ted was fantastic.He followed up multiple times to make sure we were happy, which we were. The installers did a great job, no mess. Very happy with the product.

Company Response:

Hi James, Thanks for the positive feedback. We're glad we could exceed your expectations. Know anyone else that may need quality windows and/or doors? You could receive a $50 gift card redeemable at over 200 restaurants and retailers for your referral. Stay tuned for details.

A complete replacement of all the widows, including the basement in a 30 year old home. This was a replacement of a prior retrofit done by the homes previous owner who obviously did'nt spend the time researching his options. Casa Bella stepped in and did an outstanding job from the beginning of the process to the end. They were polite, helpful in assessing the most suitable window style to maximize light and airflow, and clearly communicated the timeline of the project. Jay and his team were prompt in the delivery of the windows, incredibly quick with the removal and installation of the windows and kept my home as clean as when they first arrived. What really impressed me was the finished work on the interior wood molding as they had to compensate for some tile work in one area of the kitchen, as well as the quality of the metal trim and finised look on the outside. We went with a colored window that really works with the brick of the home. Thanks again to Jay and his team for the great work and the quality of the product they offer. I only wish that the original owner of the house had done this kind of quality work the first time.

Company Response:

Hi Peter, Thanks so much for the positive feedback. We're thrilled that we could deliver the level of trust, quality and service worthy of your investment. Enjoy your new windows.

Mathew Harant is professional, knowledgeable, and approachable. The work team of Germany, Kyle, and Manny were skilled, polite, and clean. Overall, my wife and I are very happy with Mathew's work and positive attitude. Although there was an unforeseen issue regarding the door sill, Casa Bella dealt with the problem in a reasonable manner, thanks to Mr. Koopmans, a manager at the company. Thanks also to Devon for his valued advice. Sastri & Rupa

Company Response:

Hi Sastri & Rupa, Thanks so much for your positive feedback. We're glad that you're pleased with our work and that we were able to solve your issues.

What a great experience. No pressure, on time, very professional, left the house spotless. Very competitive pricing. Salesman polite and knowledgeable. Never felt like they were talking us into anything.

Company Response:

Carey, thanks for the positive feedback. We pride ourselves on being professional, polite and knowledgeable so are happy you see value in that.

Our entire house needed new windows. Staff were professional and respectful. New vinyl windows were installed along with new wood window frames. The masonry work on the windows is absolutely beautiful. We have removed our shutters so that we can show off the frames. The windows look great as well. All the mechanisms on the windows work well so that opening and closing windows is done with ease. I would highly recommend this company.

Company Response:

Pnina, thanks a milliion for the recommendation!

After reading the Homestars reviews, I decided to contact Casa Bella Windows to replace two very large windows, about 8' by 5' and a smaller bathroom window at the front of my house. Their range of products and prices were very good so I accepted their quotation. However, I then realized the massive stone window sill on the upper floor, which was in two sections, has a major problem. One of the sections had, over the years, shifted so that it no longer ligned up with the other one. I called Casa Bell in a panic and they sent over their Installation Manager to check it out. They felt that they could re-align that section during the window installation for a small fee which I agreed to. After placing the order they were ready to install in only a few weeks and, even though it was the middle of winter, they came and replaced all three windows the same day, including fixing the mis-aligned sill. When the came into the house they put runners and blankets on the floor everywhere they were working so that they would not make any mess as they came in and out of the house. I would highly recommend this company to anyone who needs new windows - the same company makes the windows and installs them. Their installers were fast, polite and efficient and didn't leave any mess behind.

I hired casa bella to replace all the windows on a 60 year old home. They were great and offered the best warranty. 25 years on hardware and glass. I would hire them again.