Could not have asked for better quality and service. Really happy with the end results. The team was great to work with and would refer them to my all my friends. Thanks for the job well done!

I worked with designer Derek @ the Davenport Rd location to design 2 closets for my old Cabbagetown home. Most of the house has been recently renovated to a high standard, but the closets were old & dated. Because of the age of the house, it has some odd shapes & features which had to be accommodated in the design. He patiently worked with me through several iterations of the design, over many weeks. His suggestions were always thoughtful and specific to my lifestyle. Derek also recommended a renovator whose company did an excellent job with the tear out & painting to prep the closets, & rebuild of the wall in one closet, to the point that I've hired them for other work, all done extremely well. When the back wall in one closet was too bowed because of age to safely hold the installation, we put the work on hold until the wall was rebuild. The result is 2 beautiful, highly functional closets that match the high quality of the rest of the house.

We used this company although they were slightly more expensive (just slightly), and I am glad we did. They were very professional and did a great job. We still get lots of compliments on their work, and I have recommended them to a few of my friends.

I only have experience with this company for condo work and they always meet expectations. they do good work and they are reasonably priced and you get what you pay for

I worked with Emily, the designer, who was amazing. The installer showed up exactly on time the day of the install to put in our new mudroom unit. Up until then we had given C.C. a 10 star rating. The intall was almost finished when the installer told me he had made a mistake. I told him to leave it as is and we would see if it was liveable. Once he was gone I noticed a few more mistakes including a mistake in the width of one of the unit pieces (which is probably why the installer made that particular mistake in the first place!) I communicated this with Emily immediately. She contacted me back and told me C.C. offered to give us a 10% discount on the unit (before taxes) or a 10% discount on a future unit or to re-install the unit (which is the preferred approach). We made a decision that the unit was liveable and not worth our time or energy for them to come in and re-do it (due to it being in an area with a cable box where many things could go wrong, the elevator fee the condo charges to book the elevator, and having two children under the age of 3 at home). I communicated that I felt a 20% compensation would be more appropriate since we DID NOT WANT a reinstallation and there was more than one mistake made with the unit. The next day I received a phone call from the Sales Manager whom I had never spoken to or met. I reiterated that I thought a 20% discount would be the best solution for us considering the stress, time, inconvenience and various issues with reinstalling the unit. She told me that what I was asking for was "unreasonable". She interrupted me on many occasions and continually questioned why we wouldn't want a re-installation. The 20-minute conversation was extremely unpleasant. I found her approach to be aggressive and more company-oriented than customer-oriented. When I asked if there was someone I could speak to other than her, I was told that the owner of the company, Adam Shearer, would be that person but was unavailable to discuss matters further. We got off the phone with the mutual understanding that we would be getting a 10% discount on the unit and I was walking away an unhappy customer. I ended up emailing Adam Shearer. He contacted me back almost immediately and after we spoke over the phone he did end up offering us the 20% discount. He apologized for the Sales Manager's miscommunication regarding his willingness to correspond with a customer. He explained that he is always willing to communicate with a customer. He also assured me that the installation problem is a rare occurrance and that the preferred way to correct the issue is a reinstallation but he would respect our decision to forego that option. At the end of the day, I am giving C.C. an 8 star rating because: 1. I loved working with Emily who designed the unit and I would most certainly work with her again. 2. The installation happened on the Thursday and the issue was finally resolved on the following Friday - which I consider to be a relatively short time line in this case. 3. The quality of the unit and it's system is wonderful. 4. California Closets is a well-run company that is willing to do what they can, within reason, to make sure their customer walks away happy. At the end of all of this, I would consider working with C.C. again.

A professional company that knows what they're doing and they make it easy to work with them by being friendly and flexible. Service was quick and price was reasonable. I would use this company again.

We had used California Closets in 2006 to transform our master bedroom closet in our condo, upon the recommendation of a good friend who had used them. We were so happy with the work they did for us then that when we bought our new home, we called them again. We had them do both a custom master bedroom closet and a custom walk-in kitchen pantry for us. Our salesperson and designer visited us and we showed her the spaces, talked how we'd like to use them and she threw out some great ideas we hadn't thought of. Afterwards she went back and did some fantastic computer designs of what she was proposing. We tweaked a few things together and agreed on pricing. The installer Dean then showed up to take all measurements. Afterwards, everything was pre-made and pre-cut exactly for our space so that the install would go quickly and not create much mess. Since we had just moved in, we were warned ahead of time the raised panel drawers we wanted would take a few weeks. To accomodate us and so we didn't have to live out of boxes for weeks, they did the install of everything about a week later, except for putting in the actual drawers. Dean returned a few weeks later to put the drawers in. That was great of them to accomodate us like that. The master bedroom closet is about 6 feet wide and a little over 12 feet long. They turned it into a fantastic multi-functional space, with 3 different height hanging spaces, 8 fancy and very sturdy drawers and lots of shelving (including slide out tie and belt racks). We added a sitting cube, hung a mirror and now call it our dressing room. The closet is so perfect that we were able to move our dressers to our second bedroom instead of having to purchase new and we have no dressers in our bedroom with plenty of space for all our clothing (and even a little room to add). We are just as happy with the pantry. Previously it was an ugly 6x6 cube with two long, sagging shelves. We now have lots of fantastic adjustable shelving and a sliding storage basket. They even hid an ugly HVAC vent that ran along the floor. This work was done in October 2009 and 2.5 years later, everything still looks new like the day it was installed. They used high quality, durable materials and the installation was great. We are very happy with all aspects of this work and would recommend California Closets to anyone. We had gotten numerous quotes just for comparison, even through we were already biased towards California Closets based on past personal experience. Even after negotiating the price down a bit, they still were not our cheapest quote, but were reasonable and we decided to go with them afterall because we knew what we'd be getting. Have not regretted that for a moment and will use them again.

So knowledgable and professional. A pleasure to work with and would highly recommend Mandy. So creative at how to get the most out of small spaces. The installation crew were so fast and clean. Very pleased!

Company Response:

Thank you so much for the review. We really appreciate you taking the time to provide us with this feedback. Have a wonderful week! Sincerely, California Closets Toronto

Overall happy with the final result of our closet design, functional and great quality. Only complaint is I really had to guide the designer wheras I had hoped he would guide us.

Company Response:

Thank you for you review. We appreciate your feedback. We are glad to hear you are happy the your new closet. We look forward to working with you again. Sincerely, California Closets Toronto.