I would recommend Brannan's Appliance Repair to all of my friends. I had called the company because we had a party later that night and needed all 4 burners on my 10 year old stove to work. We were out of luck for the day because only 3/4 of them were working and that would not be enough to satisfy the amount of food we required to be made. Upon the call, Brannan arrived at my door step after just 3 hours of notice. He explained that I needed to replace the coil and since I knew nothing about appliances, I was not willing to take that task on. He claimed he can have it fixed within minutes and I was surprised to see that he did. He explained what he was doing throughout the process and even decided to inspect the oven for any other problems. He informed me that it was normal wear and tear and that I should not be worried because he would have it replaced free of charge if it occurs again within the year. Great quality, communication and trust between myself and the company.

Company Response:

Thank you for taking the time to write this great review.

Steve called me back in 10 minutes. Before arriving he guided me over the phone how to do couple of things to assure the problem is real and not something I can fix by myself like resetting the switch etc. When it didn't help he came to my house at the same day and within an hour the problem was gone. He also gave valuable instructions of how better treat the appliance in general. If I had to summarize I would say: levels of professionalism and service beyond any expectations! I already recommended Steve to one of my friends who has problem with his washing machine.

Company Response:

Thanks for the great review, it was a pleasure doing business with you.

I would wholeheartedly recommend Brannan's Appliance Repair to friends and family. One morning I found that the fridge and freezer had stopped working. I found Steve on Homestars, left a message and he called back in 5 minutes. He gave me a rundown of costs for coming by, had me check a few things to make sure it was worth repairing, and gave me a range of what things could cost. He was here in 45 minutes, and had the fan and motor (which had seized) repaired in about an hour, within the price range he had quoted. He also was able to tell me that the food was still in the 'safe' temperature zone, and that the fridge still had a lot of life left in her. I will happily call him again for any other appliance repairs. Not only was he very skilled, he was also extremely friendly. Many thanks.

Company Response:

Thank-you so much for taking the time to write this great review.

Steve responded to my phone message very quickly... came by immediately and one hour later the fridge is running fine... as it has done for over 20 years! So glad I called him!

Company Response:

Thanks for the review Rob, it is always a pleasure keeping an older but well built unit running.

Great service. Steve called me back promptly last night, and was at my door this morning. Fridge fixed in five minutes - he knew exactly what the problem was with the defrost sensor, had all the right parts with him already, and had me up and chilling again in no time. Sure beats buying a new fridge! He also did not charge any extra for listening to my own amateur theories of what the problem might be. :-) I had no idea who to call, but Homestars steered me to the right guy. Will happily call Steve again in the future.

Company Response:

Thanks for the great review, it was a pleasure meeting you.

Steve was honest, effective and professional. Gave me good advice over the phone before he was hired, and then provided excellent service when he came to service my washer. Took time to explain the problem and solution. Friendly, affordable, highly recommended!

Company Response:

Thanks for the great review. It was a pleasure working with you.

Steve was great. Came out quickly and fixed the problem equally fast. Even showed me how he fixed the issue (which would recur every once in a while) and I've done it a few times myself since. I need a new dishwasher but until then Steve has saved me a few bucks!

Steve showed up and was able to diagnose and fix the issue within an hour. On time, pleasant, and very professional. I would recommend Brannan's to anyone needing help with a stubborn appliance!