Some of our alarms weren't working properly and a friend of mine recommended Atlas Alarms Ltd to us, I tried to contact them by phone and the staff arrived punctually and came quite quickly after the appointment was made. The staff offered an estimate clearly with detailed explanation, they inspected and installed the alarm in details and have the work done on the same day. The staff was very friendly and professional, and the price was competitive and resonable. After installing it till now, we have once falsely activated the alarm and the monitoring system have responded promptly. I would definitely recommend them to my friends in need as they do provide very good quality service.

Atlas is very quick to respond to my alarms. There are times when I accidentally set off my alarm (ie, opening the window while the 'stay' alarm is on). Within a minute, I got a call from Atlas asking whether I was alright and for me to give them my 'safe' password. They also verified several personal information of mine before hanging up. With Atlas, I feel safe and I would definitely recommend it to anyone else who is looking for a security alarm system.

They have been monitoring our home alarm for over 10 years. Whenever we have a flse alarm teh servicve is pretty good and we get a call within 2 min. We rarely have false alarms so there's not much to complain about. I guess thats a good thing

We installed an alarm system in our home so that we could feel more secure from break-ins. Atlas alarms system has been a great source of comfort in knowing my family is safe when we are not home. Their customer service is excellent and we haven't had any problems with them. On the occasions we have had false alarms, they quickly responded and checked to make sure everything was ok. The alarm system is easy to use and my 10 year old knows how to turn the alarm on and off. I would highly recommend Atlas Alarms to my friends and family.

When my store first opened, we were approached by Atlas Alarms and decided to go with them. They charged us all the money upfront. They didn't even give us a new system, we had to use the old outdated system from the stores previous occupants. Two months later they kept sending us a bill for $30.00 for one month AFTER our service was supposed to end. Who charges you for January, when your contract ends in December? A few months later we switched companies and they haven't even called to find out why. Guess they don't care enough?

I used Atlas Alarms on several occasions as they had a satellite office in our commercial building in Langley. Every time I had to deal with them it was like pulling teeth to get something done. For some reason we also used Atlas Alarms for our home alarm system + monitoring and it was equally impossible to get faulty equipment replaced or an operator's manual for our keypad model. In fact it was so old, I couldn't even find it on the internet and I'm an experienced IT guy. For our home monitoring, we just cut off the monthly billing and hired another company - Atlas Alarms never even called us to ask why. When they left our commercial building, they left everyone with something to remember them by: they plastered their company's stickers in every single business' window in the entire building. What class.

These guys collect their fees money month after month. If you have a problem, service is alsmost impossible to get. I had a keypad go bad last year and they sent a technician out to look at it. He tried to charge me 120 for the visit, TO CLEAN THE KEYPAD. It continued to fail of course, and then they wanted to chage me for a new keypad. Since then I have tried about 6 times to get a manual for the new keypad, which is always promised, but never delivered. This has been going on now for over 12 months. I can't even change a battery ont the system without problems and they can't be bothered to send me instructions on how to reset the system. This company is absolutely not referrable except as an example of where NOT to go for an alarm system.