Have used AtlasCare for the last 6 years. Will never use another company for my furnace. My service technician for the most recent maintenance was Nimo, he has was professional and on-time as is typical of all AtlasCare technicians.

Furnace went down on the Toronto snow day at 11pm! Called for emergency service and got a quick response (anxious with a sleeping baby at home - I really do mean a quick response!). Chris listened to the issue with the furnace and took the time to talk me through some things that could help fix the issue (water got into the intake pipe) and helped me fix the issue quickly and without having to make a trip. We really appreciate it and will definately continue to use this company in the future!

Our sales guy Gus Karathanasis was very responsive to my call and especially on emails. The installer came about 45 mins late from the appointment, but he called to give me a heads of because of the heavy traffic that morning - so I think it was pretty reasonable. Although the installer initially installed the humidifier on the return instead of on the supply side (which was indicated in the work order) because the space was harder to access on the supply side, he was willing to re-install the humidifier to the supply side (after I had called Gus and they both talked - and Gus was again immediately responsive) - he had to spend another 2 hours for his time to do that, which I appreciated. And overall we are happy about the service.

We were having problems with our hot water tank and called Atlas. Within a few hours a technician named, Nimo, came to our house and assured us that there was nothing wrong with the tank. He made some minor adjustments to the tank and we were very pleased with his manner, expertise and advice.

I would highly recommend AtlasCare to anyone looking to have their furnace repaired/serviced. Their technician, Nimo Mansouri, went the extra mile to get my furnace back up and running on a cold winter day.

In the night of Thursday to Friday our heating system failed which resulted in us losing all heat in our home. I called Atlascare emergency line at 5:30am and someone was there to answer. She indicated that I would receive a call from a technician by 8:30am and that he would be coming over the same day. The technician (Andrea) called me in the morning confirming he was about 30 minutes away from our house. Once here he proceeded to analyze the problem and determined tha the heat pump needed to be replaced. While he didn't have that part in his truck he called the service manager and they took the necessary steps to order the part on rush basis. They called me the same evening the confirm they received the pump and would be at my home today (Saturday) to install it by 10am. As expected a technician from Atlascare (Chris) was here this morning and installed the pump. I am happy to report that the heat is back on! I want to thank Atlascare for going out of there way during the snow storm to analyze the issue, pick up the required parts and coming back to install it. There empathy to my situation was evident and I appreciated the professional and friendly service/advcice I received. I recommend Atlascare to anyone that needs regular maintance or emergency repairs of their HVAC.

A few weeks ago My furnace had stoped working and Kyle was at my home and had the heat back on in less than 2 hours. It is always a pleasure dealing with Atlas Care staff. Teresa Monaco

Eric was on time,very polite & respectful. He didn't mind me watching & asking questions. He was very informative, knowledgeable and efficient. Way to go, "Atlas", Will continue to work with you in future.

Eric was terrific: on time, polite, knowledgeable, quick. Everything you expect of excellent service. We are on a service plan: our two furnaces and two air conditioners are always well maintained, or if they need repair, Atlas comes right away and fixes them. WE had to replace an air conditioner with a custom fit - Atlas did a terrific job.

Technician arrived at the promised time. Eric was polite, respectful and dilligent. He solved our problem in less than an hour, and avoided a costly part installation in the process. He was great- I highly recommend this Company..