this company was recommended to me by the contractor that came and stopped the leak on the inside of our new home. Now we just needed the exterior looked at and fixed. The guy came by once and took a look at the roof from the road and said to call him back in the spring when everything had thawed. I called him back in the spring and emailed numerous times. Finally got an 11th hour response from him saying he could come that day. I told him I would be out for a couple of hours in the afternoon and gave him the times. I get home and a card is stuck in the door. I call and email saying sorry I missed you but not a single response - I was silly enough to refer a neigbour to him as well and he had the exact same experience and has since gone elsewhere. I highly recommend you do the same - LOOK ELSEWHERE IF YOU NEED ANY KIND OF ROOFING WORK DONE