A-1 Quality Chimney was great. They were the only company I spoke to who could handle our type of chimneys AND come out for a free quote (everyone else had one problem or another). A-1 was quick and very efficient. Not to mention affordable and very knowledgeable! They walked me through some things and really helped educate me on the systems we have here. Very satisfied with their work.

Company Response:

Thank you very much Michelle! I also passed this on to the technician and he was very appreciative too.

I would highly recommend A1 Quality Chimney. Bob did an exceptional job repairing our chimney. His workmanship is excellent. He was on time and completed sooner than I expected. They are exceptionally reasonable and a wealth of knowlege. Very ethical and reliable.

Company Response:

Thanks for taking the time to write the review Christine. Our customers are our top priority. We just want you to have the work done right and at the right price.

We would have no hesitation in recommending the services of A1 Quality Chimney for any cleaning or servicing of chimneys. For the past 5 years, we have used A1 Quality Chimney at two of our stacked townhouse complexes in the King & Strachan area. Bob and his team are truly amazing at scheduling the appointments with owners, who are sometimes difficult to reach, or to have them remain home for this mandatory work. They leave notes on the doors advising as to when they will be back so that we are able to complete the entire complex in a timely manner. We have received many compliments from our condominium owners on how professional and how pleasant they are. For many years, we used other companies and were never able to complete every unit and the burden of reaching owners was left to Management. Since we started using A1 Quality Chimney, they have handled all of the bookings and follow-up.

Company Response:

Thanks so much for the review, Janine! It's such a pleasure to work with you and your team too.

A-1 did a fast and professional job on repairing serious cracks at the top of my 2 large chimneys. The job was complicated but they finished easily in 2 days. They used superior matierials than the originals. I also use them to sweep yearly. Top notch work.

Company Response:

Thanks very much Peter. It's a pleasure for us to work on such beautiful homes as yours.

We needed a new liner for our gas furnace. Rick provided a competitive quote and came on Saturday to install it. It turned out to be a bigger job than anticipated because the liner had deteriorated badly but Rick and his partner completed the job diligently. They reported that we were missing shingles on our roof which was helpful. Unfortunately, our gas water heater was not working the next day (turned out to be an unrelated problem) and Rick returned on Sunday to re-light the pilot light. The owner, Bob, followed up on Monday to ensure that the hot water was still working which was much appreciated. Great job!

Company Response:

Thanks very much Jill! We are always happy to help you out in any way possible. And Rick and Bob were very happy to see the review too.

Bob from A-1 came in person to evaluate the cost of installing a new liner. Upon seeing signs of condensation he immediately booked one of his guys to come clean it up to facilitate further evaluation. Rick cleaned it up and discovered that the old liner had rotted away and was partially obscured. A major problem that would likely involve major cost to repair. Both guys were courteous, timely, and very knowledgable.

Company Response:

Thanks Nigel. We appreciate you taking the time to let us how satisfied you are. I'll make sure to let Bob and Rick know.

I had used them in the past and they were very certeous, peofessional and knowledgable. The technitian cam to my house and did a fast and clean scrubbing of the inside of the flue. The technitian also did a thorough safety inspection identifying some minor masonry concerns that he said were not very significant and that it could wait to be done in a year or two. Difinitely very good service and very resonable price. I will be calling them next year for sure.

Company Response:

Thanks for your review David. We try our best to save our customers money. We know that when we treat our customers honestly, they know they can rely on us to give them accurate assessments.

We needed a new chimney liner for a gas furnace and hot water tank. Bob came out the same day I called him and gave a competitive quote. Rick came and did the installation the next day. It was a lot of work to remove the old liner since it was all corroded and in pieces, but Rick worked diligently and efficiently. Excellent service! I'm very happy with the work!

Company Response:

Were very happy to take good care of you Mike. I'll make sure to let Rick know how satisfied you are with his work.

We had someone from another company come and take a look at our chimney as there was smoke coming into the room. They said we needed repairs coting more then $1000. I wanted a second opinion so I called A1 quality chimney. The serviceman was on time and, after cleaning and inspecting the chimney, explained the reason why the smoke was coming in. Turns out the only problem was to worm the chimney with lit newspaper and open a wondow to feed air to the fire. He saved us over a lot of money.

Company Response:

Thanks for the review Sara. I'll be sure to let Shawn know how satisfied you were.